Refund policy

US orders only

Returns are available for orders shipped within the United States.

Return window

Contact us within 7 days of delivery. The delivery date is the date tracking shows the package as delivered.
Ship the return within 7 days of your approved return request.

Return conditions

Items must be unworn, unwashed and in their original condition, with original tags attached.
Returns that do not meet these conditions may be refused.

How to start a return

Email support@yasmal.store with your order number and a brief reason for the return. We will reply with return instructions.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are issued to your original payment method. Please allow a few business days for your bank or PayPal to process it.

No exchanges

We do not offer exchanges. If you need a different size or item, please return the original item for a refund and place a new order.

Return shipping and fees

Return shipping costs are the customer's responsibility unless the return is due to our error or the item arrived damaged or defective. Original shipping and handling charges are non-refundable.

Damaged or incorrect items

If your order arrives damaged, defective or incorrect, please contact us within 7 days of delivery with your order number and photos so we can make it right.